📄 Cloudmesh Privacy Policy

Effective Date: 28 May 2025

1. Overview

Cloudmesh (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect personal information provided by clients and visitors to our website.

2. What We Collect

We may collect the following:

  • Name, email address, and phone number

  • Appointment details (date/time, topics discussed)

  • Website usage data via analytics

  • Payment-related data via Stripe (we do not store card details)

We do not intentionally collect sensitive personal information unless provided directly during service delivery.

3. How We Use Your Information

We use your data to:

  • Confirm and manage appointments

  • Deliver security assessments and consulting services

  • Communicate with you about services, reports, or changes

  • Maintain business records for tax and compliance

4. Payment Information

All payments are processed securely by Stripe. Cloudmesh does not access or store your credit card number. Stripe’s privacy policy is available at stripe.com/privacy.

5. Data Retention

We retain relevant client information as long as reasonably necessary for legal, administrative, or support purposes. You may request deletion of your personal information by contacting us.

6. Disclosure to Third Parties

We do not sell or rent personal information. We may share data with:

  • Service providers (e.g., Stripe, Cal.com, Microsoft Teams) as needed to deliver our services

  • Authorities if legally required

7. Security

We take reasonable steps to protect your information from unauthorized access or disclosure, including secure email, authentication, and encrypted data storage.

8. Your Rights

You may:

  • Request access to personal information held about you

  • Request correction or deletion of that data

Contact us at dan@cloudmesh.com.au for all privacy-related requests.

9. Cookies & Analytics

Our site may use cookies and third-party tools like Google Analytics or Microsoft Clarity to improve performance. You may disable cookies via your browser settings.

10. Contact

For privacy concerns, please use the contact form at:
https://www.cloudmesh.com.au/contact